Refund Policy
Effective Date: 5/1/2025
We aim to provide value through our resume rating service powered by OpenAI. Please review our refund policy below.
1. Free Services
Currently, our resume rating tool is offered free of charge. Since no payment is collected, refunds do not apply at this time.
2. Future Paid Services
If we offer paid versions or additional features in the future:
-
We will clearly display pricing before purchase.
-
All sales will be final, except in cases of technical failure or billing error.
-
Users experiencing issues may contact us for review within 7 days of payment.
3. No Guarantee of Outcome
Resume evaluations are powered by AI and are for informational use only. We do not guarantee job placements, interview success, or any hiring outcomes. Therefore, refunds will not be granted based on dissatisfaction with results alone.
4. How to Request a Refund
If you believe you are eligible for a refund (when paid services apply), please contact us with:
-
The email address used for payment
-
A description of the issue
-
Date of transaction
📧 Contact: support@freeresumegrade.com
5. Changes to This Policy
We may update this Refund Policy as we expand our services. Please check back regularly.
Questions?
We’re here to help — reach out if you have questions about this policy.